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Diagnostics Screen

Updated on May 1, 2026

Accessing the Diagnostics Information

Tap SettingsDiagnostics (any Display Mode).

Performance Box Touch will display the Diagnostics screen.

Performance Box Touch displaying the Diagnostics screen.

This screen displays basic GPS receiver and VBOX information.

Return to the selected Display Mode screen, by tapping on the Exit button in the bottom left corner.


Available Information and Options

Satellite Status

The quickest way to determine the satellite status of the Performance Box Touch unit is to look at the GNSS Status indicator in the header on the screen.

The colour and behaviour of the Satellite Status icon will indicate the unit's satellite status.

Refer to the GNSS Status section on the User Interface page for more information about the different statuses.

GPS Information

Coldstart

Sometimes, GPS and GNSS devices need to restart the satellite acquisition process. This is most common when the unit has not been used for a long time, or it has had a significant change of location, leading to issues when trying to acquire a satellite lock.

You can force the Performance Box Touch to perform a GPS coldstart by tapping the Coldstart button. This will make the GPS receiver in Performance Box Touch clear any data currently stored in its internal memory and restart the search for satellites.

Performance Box Touch will emit an audible notification and display a ‘PLEASE WAIT’ message with a countdown on the screen. When the countdown has finished, the number of satellites will be displayed as '00', and the GPS status will show ‘SEARCHING FOR SATELLITES’ until the unit has acquired satellite lock.

This whole process takes approximately 30 seconds.

The Coldstart button on the Diagnostics screen on Performance Box Touch.

Sometimes, GPS and GNSS devices need to restart the satellite acquisition process. This is most common when the unit has not been used for a long time, or it has had a significant change of location, leading to issues when trying to acquire a satellite lock.

You can force the Performance Box Touch to perform a GPS coldstart by tapping the Coldstart button. This will make the GPS receiver in Performance Box Touch clear any data currently stored in its internal memory and restart the search for satellites.

Performance Box Touch will emit an audible notification and display a ‘PLEASE WAIT’ message with a countdown on the screen. When the countdown has finished, the number of satellites will be displayed as '00', and the GPS status will show ‘SEARCHING FOR SATELLITES’ until the unit has acquired satellite lock.

This whole process takes approximately 30 seconds.

The Coldstart button on the Diagnostics screen on Performance Box Touch.

Satellites

This field displays how many satellites the receiver is currently using from each constellation, including GPS, GLONASS, Galileo and BeiDou.

GPS Status

The GPS Status field displays the current GPS lock status of the unit.

When Performance Box Touch is searching for satellites to use, the GPS status will be SEARCHING FOR SATELLITES.

When it has acquired a satellite lock, one of the following statuses will be displayed:

  • STANDALONE: Position computed from GNSS only.
  • CODE DIFF: Position computed from assisted SBAS corrections.

VBOX Information

The VBOX Information section displays the unit's serial number, the hardware version, and the installed firmware version.

This information is useful if you need to confirm the firmware version or to troubleshoot a potential issue with the unit.

Battery Information

This section displays the serial number, hardware version and App version numbers of an installed battery (optional).

This information is useful if you need to troubleshoot a potential issue with the Performance Box Touch battery.